Impact & Expertise

Technology, Media & Telecommunications

Industry Challenges

The next decade will reshape the technology, media, and telecommunications industries.  Whether they make products or offer services, these companies are facing challenges that come with rapid change:

  • Technology companies’ goods and services can quickly become commodities, forcing them to innovate continually.

  • In the media sector, new communication platforms are driving major shifts in consumer behavior and advertising. Companies are completely rethinking their business models.

  • In telecommunications, digital technology allows telecom companies to offer broader entertainment services but also permits new entrants to attack the fixed-voice profit pool. Mobile markets are reaching saturation. Telecom companies are entering the IT business and adopting business models that may dilute margins.

BCG Competencies

Companies value our strategic understanding of their business and our ability to deliver concrete solutions to their most important challenges— ranging from innovation, R&D, manufacturing, supply chain, and sourcing to sales and marketing. 

Our rigorous, fact-based approach and collaborative teaming model allows us to work in partnership with our clients while respectfully challenging their assumptions.

We also recognize that the technology and media sectors are both local and global businesses:

  • Our Technology practice has local-market experts in all regions and countries and leverages our global experts as necessary. Collectively, the BCG Technology team has worked on more than 960 assignments over the last five years.

  • Our Media practice has local experts in 28 offices who understand the specifics of individual media markets. Our integrated network allows us to share best practices and the latest trends.  The BCG Media team has worked on more than 520 projects for clients over the last five years.

  • BCG’s Telecommunications sector experts have battle-tested methodologies for addressing key strategic and operational issues, such as transformation programs and cost-reduction initiatives. Having worked on more than 1,500 assignments in the last decade across nearly every market in the world, we have a fresh perspective on industry trends and best practices.

Rüdiger Schicht Partner & Managing Director Zurich +41 44 388 8666

Other Publications

  • The Next Billion Consumers
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  • Follow the Surplus
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